Privacy Policy
Version 2.0 · Effective September 9, 2026
This Privacy Policy explains how Condor Golf LLC ("Condor", "we", "us") collects, uses and shares information when you use the Condor golf app, website and related services (the "Service"). By using the Service you agree to this Policy.
1. Information We Collect
Information you give us.
- Account details: email address, password (stored only as a salted hash), display name.
- Optional profile details: date of birth, gender, country and skill level. These are optional and used only to tailor recommendations.
- Golf data: rounds, hole-by-hole scores and statistics (fairways, greens, putts, penalties), club distances, practice drills, round debriefs, course notes, ratings and comments.
- Handicap information: if you link a GHIN number, we store the number and the handicap index returned for it.
- Friend connections: friend requests you send or accept.
- Communications: messages you send us for support.
Information collected automatically.
- Location: with your permission, your device's GPS position while you are tracking a round, used to show distances to the green and recommend a club. Location is processed on your device and in the live session and is not stored as a location history.
- Camera / photos: only when you choose to scan a scorecard (see Section 3).
- Technical data: IP address, device and browser type, and standard server logs used for security and to keep the Service running. We do not use advertising trackers.
Information from third parties. If you sign in with Google or Apple, we receive your name, email address and a provider identifier. We never receive your Google or Apple password.
2. How We Use Information
- To provide the Service: record rounds, compute handicaps and statistics, show course maps and yardages, and generate insights and practice plans.
- To personalize recommendations (for example, club suggestions based on your typical distances and optional demographics).
- To build anonymized, aggregated course statistics (for example, average score by hole) that are shown to all users and cannot identify you.
- To operate friend features you opt into.
- To send transactional email such as email confirmation and password reset. We do not send marketing email without your consent.
- To protect the Service: prevent abuse, enforce our Terms and comply with law.
We do not sell your personal information and we do not use it for third-party advertising.
3. Scorecard Photos
When you choose to post a score by photographing a scorecard, the photo is sent from your device to our servers and forwarded, over an encrypted connection, to our AI service provider (Anthropic) so it can read the handwritten scores and stats. The photo is held in memory only for the duration of that single request.
We never store scorecard photos. Condor does not save the image to disk, a database or any backup; does not log it; does not use it to train models; and never displays it to any other person. Only the scores and stats you confirm in the review grid are saved to your account. Our AI provider processes the image solely to return those values and, under its commercial API terms, does not use it to train its models. Please avoid photographing anything other than the scorecard itself.
4. AI Features
Condor's coaching and debrief features send your golf statistics (never your name, email or photos) to our AI provider to generate insights. The provider processes this data on our behalf and does not use it to train its models.
5. Service Providers We Share Data With
We share information only with providers who process it on our behalf under contract:
- Anthropic — AI scorecard reading and coaching insights (Sections 3–4).
- Microsoft Azure — hosting and database infrastructure.
- SendGrid (Twilio) — transactional email delivery.
- Google and Apple — optional sign-in.
- Golf Course API, Open-Meteo, OpenStreetMap and map-tile providers — course data, weather conditions and map imagery. Course coordinates (not your identity) are sent to fetch this data; map tiles are loaded by your device directly from the tile provider, which will see your IP address.
- Apple App Store / Google Play — subscription purchases and billing (Section 6).
We may also disclose information if required by law, to protect our rights or users, or as part of a merger or acquisition (in which case this Policy continues to apply).
6. Subscriptions & Payments
Paid subscriptions are purchased through the Apple App Store or Google Play, or through our payment processor on the web. We never see or store your full card number. We receive only a purchase confirmation and subscription status.
7. Data Retention
We keep your account data for as long as your account exists. Server logs are retained for up to 90 days. Scorecard photos are never retained (Section 3). When you delete your account, your data is removed immediately as described in Section 8; residual copies in encrypted backups are purged within 30 days.
8. Your Rights & Deleting Your Account
You can view and edit your profile at any time under Your account.
Deleting your account. You can permanently delete your account and all associated data yourself, at any time, from Your account → Delete account in the app, or by visiting Condor's account deletion page while signed in. Deletion is immediate and irreversible: your profile, rounds, statistics, drill plans, friend connections, handicap link and subscription record are erased. Public course notes, ratings and comments you posted remain but are anonymized. If you cannot sign in, email us at founder@condorgolfai.com and we will delete the account for you. Deleting your account does not cancel an App Store or Google Play subscription — manage that in your store account settings.
Depending on where you live (including the EU/UK under GDPR and California under CCPA/CPRA), you may also have the right to access, correct, export or restrict processing of your data, to object to processing, and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at the address below. We will not discriminate against you for exercising them.
9. Security
All data is encrypted in transit (TLS) and at rest. Passwords are stored only as salted hashes. Access to production systems is restricted. No system is perfectly secure; if we learn of a breach affecting your data we will notify you as required by law.
10. Children
The Service is not directed to children. You must be at least 16 years old to use it. We do not knowingly collect personal information from anyone under 16; if we learn we have, we will delete it.
11. International Transfers
We are based in the United States and process data there. If you use the Service from elsewhere, your information is transferred to the United States, where laws may differ from those of your country.
12. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the version and effective date above and, for material changes, ask you to re-accept before continuing to use the Service.
13. Contact
Condor Golf LLC
founder@condorgolfai.com